Founded in the early 1950s by Kazım Kolbaşı, Kemal Kolbaşı and İbrahim Kolbaşı, and born as a local brand in 1966, Arzum has achieved high brand awareness and household penetration in Turkey with its deep-rooted history of over 50 years, and has quickly taken its success to the international level. Offering convenience to its consumers' lives with the products it has created by focusing on innovation and design in its journey of over 50 years, Arzum has become a sincere, reliable brand identified with awards that aim to create the most value for its stakeholders. Reaching millions of homes in many countries of the world, Arzum continues to take firm steps towards becoming a global brand.

Our customer satisfaction policy is based on a 'Customer Oriented' vision in ERNA MAŞ. In accordance with the customer demands and expectations, we enhance our processes and aim to form long-lasting relationships with our customers. For a permanent customer satisfaction, customer's changing requirements and whether these requirements are met, measured, evaluated and announced to all the employees, product improvement studies are performed, the slightest dissatisfaction about the product is taken seriously, and corrective measures are taken. Each and every feedback from our customers is perceived as a gift. Having 40 years of experience and a customer-oriented service, all of our resources are used to transform these feedbacks into 'Customer Satisfaction'.

Kent Dayanikli Tuketim Mallari San. Tic. Ltd. Sti. manufactures handy and unique cooking appliances since 1974 and continue our operations is our fully integrated production plant on a 33.000 m2 area, located in Tekirdag / Corlu Industrial Zone.With our experience of more than 40 years, we provide services to meet all the wishes and expectations of our wide range of customers around the world, with our ever-growing, developing and changing structure over our FIESTA brand, and to make them feel special. With over 500 employees, our production capacity is 400.000 pieces free-standing cookers per year 50.000 pieces built-in ovens per year and 200.000 pieces tabletop & built-in cookers per year.

KUMTEL Inc. has been operating in Kayseri since 1972. Our main goal is to add value to our nation through local domestic production. Once we set our goal, our company has grown into an enormous incorporated industrial innovation. We are constantly involving new technology into our manufacturing facilities, as well as structuring our production activities in an environmentally responsible manner.

One of our major principles is to attain and maintain the highest level of customer satisfaction, and to provide fast and efficient service through an extensive service network. With creating our products in a quality manner we provide the opportunity of the quality life for our customers.

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